Cannot Get Host Node Info on CheckPoint NGX 60 Smart Dashboard (SNMP Get failed)

You want to get a Host Node Info automatically from CheckPoint Smart Dashboard but when you press the Get button (1), you receives the following error: “MachineName: SNMP Get failed” (2).

First you will need to check if the SNMP Service is running in the Host Machine.

Check this article if your Host Machine is LINUX running SNMPD deamon:

http://natmadja.blogspot.com/2010/08/starting-net-snmp-service-in-fedora.html

Check this article if your Host Machine is WINDOWS running SNMP Service

http://www.mydigitallife.info/2007/11/01/install-and-enable-snmp-service-in-windows-xp-vista-and-2003/

If you don’t know what an SNMP is, check this article first:

http://www.tech-faq.com/snmp.html

After you install and run the SNMP Agent, try again to get the Host Node information by clicking the Get Button. If succeed, good! If not, continue reading this article.

Second thing you might consider to check is the FIREWALL. For SmartDashboard to be able to retrieve SNMP data from the Host, you have to make sure that the FIREWALL is not blocking the way. SNMP using UDP port 161.

For Windows Firewall Users check this article:

http://natmadja.blogspot.com/2010/08/how-to-open-snmp-service-on-udp-port.html

For Linux Iptables Users check this article:

http://nxlinuxadmin.blogspot.com/2010/05/iptables-for-squid-samba-apache-ldap.html

Also check, if you are using Internet Security suite, the Security suite firewall might block the UDP port 161.

After you install and run the SNMP Agent, try again to get the Host Node information by clicking the Get Button. If succeed, good! If not…well… search your answer in the next blogs or forums.

Oh, btw, below is the picture showing the result if you managed to retrieve SNMP information from the Host Machine.

Thank you for visiting. Good luck!